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- Conciliatory Proceedings
- Conciliatory Proceedings vs. Complaint to the President of the Office of Rail Transport [ORT]
- Key Information
- Advantages of Participation in the Proceedings
- Types of Cases being Heard
- Conciliatory Proceedings vs. Court Proceedings
- How to Initiate Proceedings?
- Course of the Proceedings
- Consequences of the Resolution
- When Will the Ombudsman Refuse to Resolve a Case?
- Legal Basis
- Alternative Dispute Resolution Methods
- About the Ombudsman
- Filing a Request
- FAQ
- What Are Conciliatory proceedings?
- On what matters can I turn to the Ombudsman for help?
- What to Do Before Sending a Case to the Ombudsman?
- How to submit a request for initiation of proceedings and what should it contain?
- How will the proceedings be handled and to what rights am I entitled?
- The Proceedings Are Over. What Happens Next?
- For Operators
- Processing of Personal Data
- Contact